Hundreds of thousands of O2 clients have been left with out protection after their community went down.

The operator say 31 million cell customers have been affected by the outage, which started round 6am this morning.

The corporate tweeted at 7:30am after clients reported being unable to entry the web and different providers on account of a fault with the corporate community which impacted cell knowledge. 

The corporate mentioned that the issue stemmed from a worldwide software program problem with third-party provider Ericsson, which has additionally affected different cell operators world wide.

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Greater than 25 million O2 clients have been hit by the issue which impacts a number of different cell networks, together with Sky, Tesco and Giffgaff, bringing the overall affected to 31 million. 

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O2 mentioned fixing the problem stays a “high precedence” however admitted that they have no idea when the service outage will finish. 

A spokesperson for O2 mentioned: “The community problem we’re at the moment experiencing stays a high precedence for us and we’re working as rapidly as doable to repair the problem.

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“All O2 technical groups are working intently with certainly one of our third get together suppliers who has recognized a worldwide software program problem of their system which has impacted knowledge providers.

“On account of this incident, we’re experiencing a excessive demand on our community which suggests some clients might have points making and receiving voice calls.

“We imagine different cell operators world wide are additionally affected.

“We apologise to our clients for any inconvenience.”


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